Miriam Mertens is a member of the ICT Product Innovation group in Detecon's Competence Practice 'Strategy & Marketing'. After graduating in software development and business administration she started her career in international management consulting in Asia. At present her emphasis is placed on strategic marketing topics regarding launch management, innovation and product management. Following her passion she is currently researching questions such as how ICT operators can use web x.0 for their business success and even contribute to their social responsibility by doing so. Within the last years she has consulted clients in three continents.







