RE: ( 8 ) Was sind Trends der Branche? Welchen Innovationen präsentieren Sie Besuchern der CRM-expo 2011?

CRM-expo 2011 - Die Leitmesse für Kundenbeziehungsmanagement
Was sind Trends der Branche? Welchen Innovationen präsentieren Sie Besuchern der CRM-expo 2011?
von Jörg Jörissen

Antwort von MBA Roland Fiege, MicroStrategy Deutschland GmbH zu Was sind Trends der Branche? Welchen Innovationen präsentieren Sie Besuchern der CRM-expo 2011? von Jörg Jörissen | 7.10.2011, 16:12:25 RE: ( 8 ) Was sind Trends der Branche? Welchen Innovationen präsentieren Sie Besuchern der CRM-expo 2011?

With MicroStrategy Gateway for Facebook we give our Customers a lilnk between their Facebook Fan Pages and their current CRM System. This gives them an edge over other companies.

People install Facebook apps over 20 million times per day, and over seven million apps and websites are connected to Facebook.

Social media makes it possible to create one-to-one relationships with customers. Those companies that embrace social channels as touch points will continue to resonate with today’s socially-wired consumer.

Turning fans into brand ambassadors is the real challenge for social marketers. It’s becoming increasingly important for marketers to identify the active supporters who evangelize their brand—and amplify its messaging—in the social media space.

Half of Facebook and Twitter users are signing in from their mobile devices. And, mobile users are also the most active sharers on social networks. The Genius brands that appeal to the mobile consumer understand the future is in their customer’s hands.

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