Enterprise Social Software: Neues in IBM Lotus Quickr und IBM Lotus Connections

Lotusphere comes to you - Neues in IBM Lotus Quickr und IBM Lotus Connections Ingo Erdmann - Sales Consultant - Agenda Einführung in Enterprise Social Software Einführung in Lotus Quickr Lotus Quickr und ECM Neues in Lotus Connections 2.5 Web 2.0 und Social Software Stichwort: Partizipation Das Mitmach-Web Beispiel Blogs Beispiel Wikipedia Beispiel Wikipedia Profile und Soziale Netzwerke Social Bookmarks Feeds (RSS und Atom) Feedreader Inhaltsbezogene Navigation Warum funktioniert Web 2.0? Geringe Einstiegshürden Einfach Intuitiv Verfügbar Wenig Regeln Persönlicher Nutzen Mehr Informationen Bessere Qualität von Inhalten Expertenlokation Networking Reputation Spaß Enterprise Social Software Enterprise Social Software Vertrauen Reputation Enterprise Social Software Einsatz von Social Software im Unternehmen Überwindung physischer und organisatorischer Grenzen Aufbau neuer Beziehungen Austausch von Wissen Warum keine öffentlichen Dienste? Kostenfrei Sicherheit Was passiert bei Abstürzen? Wird ein Backup gemacht? Wer hat Zugriff auf meine Daten? Verfügbarkeit Wie finde ich Informationen? Was, wenn der Dienst nicht mehr da ist? Was nutze ich stattdessen? Wie komme ich an meine Daten? If those are the needs, what’s the solution? Need for Innovation Need to Connect Need for Execution Need to Empower IBM Social Software Strategy RICH CLIENT PORTAL MASHUPS BROWSER DESKTOP ATOM MOBILE CONNECTORS BLOGS ACTIVITIES COMMUNITIES TEAM DOGEAR SPACES PEOPLE PLACES CONTENT DOC LIBRARIES WIKIS SHARING FORUMS PROFILES HOME PAGES LISTS Delivering the most complete set of social software services enabling rich integration with Portal, Notes & other solutions 18 Lotus Quickr • Set of connectors to desktop applications • Rich collaborative content and team services with an open architecture for developers • Out-of-the-box templates • Integration with Lotus Domino and JCR content stores • Plans for ECM interoperability to provide comprehensive, scalable end-to-end content management Lotus Domino IBM JCR IBM FileNet * IBM CM * Other (*) Native support * These platforms will require a separate purchase when interoperability with Quickr is supported 19 IBM ECM Services for Lotus Quickr 8.1.1 IBM FileNet Services for Lotus Quickr IBM Content Manager Services for Lotus Quickr Uniting Best-of-Breed Collaboration and Industry Leading ECM Transfer collaborative content from Quickr to ECM Incorporate existing ECM content inside Quickr team place Search Quickr and ECM content from Quickr UI Use Quickr connectors to interact with content in both Quickr and ECM system IBM ECM Services for Lotus Quickr includes: Lotus Quickr 8.1.1, includes Connectors to support ECM Linking dialogs Publish wizard Document library viewer New search scopes for ECM IBM FileNet services for Lotus Quickr Quickr APIs implemented for FileNet FileNet P8 Content Manager 4.0.2 IBM Content Manager services for Lotus Quickr Quickr APIs implemented for CM8 IBM Content Manager 8.4 Quickr connectors provide app integration Direct access to both Quickr and ECM content via Quickr connectors Easy to create, share and collaborate using Lotus Quickr connectors Microsoft Office, Microsoft Outlook, Windows Explorer, Lotus Notes, Lotus Sametime, Lotus Symphony Provide basic content operations as a natural extension of popular applications Check-in/out, Round-trip editing, Versioning, Send/Copy Links, View/Edit Properties, Approve/Reject, Publish Draft, Create from Document Type Quickr Web Quickr Web Quickr Web Services services on P8 services on CM8 P8 API’s CM8 API’s ECM Integration components IBM ECM services for Lotus Quickr Quickr Web UI exposes ECM integration to end users Quickr web UI Quickr Web UI talks directly to Quickr server, but provides ECM integration via end user menu actions User initiated document move, move with link, or copy into ECM Create links to existing ECM content within Quickr Display contents of ECM folders within Quickr easily using feeds Search ECM content from within Lotus Quickr Web Services Integration Quickr APIs Quickr Web Quickr Web services on P8 services on CM8 P8 API’s CM8 API’s ECM Integration components in the Content Management World Places Libraries Wikis Blogs Forums Team Content Ad-hoc Many authors Fluid in the Content Management World Personal Places Libraries Wikis Blogs Forums File Sharing Personal Team Content Shared Ad-hoc Many authors Fluid One Author in the Content Management World Personal Places Libraries Wikis WCM Blogs Forums Portal ECM File Sharing Personal Team Enterprise Content Shared Ad-hoc Many authors Structured Protected Fluid Formal Many readers One Author in the Content Management World Personal Places Libraries Wikis WCM Blogs Forums Portal ECM File Sharing Personal Team Enterprise Content Shared Ad-hoc Many authors Structured Protected Fluid Formal Many readers One Author complements ECM systems Lotus Quickr ECM Systems Basic content services Advanced content management Versioning, ACL, Check-in/out, Search Records Mgmt, BPM, Imaging, Archival, etc. Smaller Investment Larger Investment $7,000 for 100 users (PPA Level A) $500,000 for 100 users (estimate for full deployment) Intuitive, “cool” UI Specialized UI Simple, powerful, no training required Requires end-user training Team-focused content authoring and Process-centric content capture and sharing storage Rich contextual collaboration tools Minimal collaboration services Blog, wiki, team calendar, tasks, etc Relies on external collaboration apps End-user self-serve and ownership Centralized deployment and control Easily customized by non-programmers Customization managed by IT Lotus Quickr can leverage ECM ECM systems can leverage Lotus systems for BPM, RM, archival, storage Quickr for team collaboration, BCS, of enterprise assets, etc connectors, LOB apps, UI, etc.