Thanks to its work with planningIT, RAG has been able to preserve momentum through the change. It has engaged stakeholders, created understanding across the business of the need for change, and generated buy-in to the program. It is an extraordinary achievement when one considers that the aim is to shut down the company’s traditional core operations.
Telkom recruited an independent Systems Integrator to work alongside its IT team. Together, they used planningIT to create a roadmap to the future and manage the challenging transformation.
Chapter 4: Monitoring: Look Outside the Data Center
IT has moved beyond our own data centers, and nearly every organization has at least one
or two outsourced IT services.
Chapter 3: Connecting Everyone to the IT Management Loop
IT management has for too long involved discrete, disconnected processes that often leave
key participants wondering what’s going on. Bringing everyone—users, managers, IT
professionals, and more—into the loop can create significant benefits as well as reduce the
tendency to fall back into...
Chapter 2: Eliminating the Silos in IT Management
In the previous chapter, I proposed that one of the biggest problems in modern IT is the fact that we manage our environment in technology‐specific silos:
Definitive Guide to Creating Unified IT Monitoring and Management in Your Environment
Chapter 1: Managing Your IT Environment:
At the very start of the IT industry, “monitoring” meant having a guy wander around inside the mainframe looking for burnt‐out vacuum tubes. There wasn’t really a way to locate the tubes that were working a bit harder than they were...
Nimsoft has emerged as a leading provider of IT management
as a service (ITMaaS). We off er a cloud-based platform that
features unifi ed monitoring and service desk management
capabilities.
Unternehmen stehen heutzutage der großen Herausforderung gegenüber, mit gleichbleibenden oder sogar weniger Ressourcen mehr zu erreichen. Steigende Kosten in wirtschaftlich schweren Zeiten sind mit Budgetengpässen und Personalkürzungen verbunden.
Die zentrale Aufgabe der IT ist, Branchen- und Technologietrends zu verstehen, sie mit den Unternehmenszielen zu verknüpfen und daraus ein optimales IT-Zielbild zu entwickeln. Aus diesem IT-Zielbild müssen die Änderungsbedarfe der IT-Fähigkeiten abgeleitet werden.