Itella Information standardises on Kodak’s production scanners

Itella Information standardises on Kodak’s production C O R P O R AT E C U S T O M E R P R O F I L E scanners SITUATION Itella Information, the service bureau company in northern Europe by Rapidly expanding service bureau division of Itella Group, has harmonised 2010, with intelligence based on scanning 70 million documents its production scanner infrastructure advanced technology, efficient annually. selecting Kodak as its main partner. processes and competent staff.” To support ongoing growth of the business and add future capacity OBJECTIVE for growth, four i1860 scanners, the Itella Information provides a range of To standardise on “best of breed” fastest ever high volume systems from standardised and bespoke services scanning technology to manage Kodak, have been purchased for use at for customers with particular focus expanding volumes its production centres in Finland and on digitising solutions which covers Sweden. invoice processing and document process outsourcing. Itella manages SOLUTION the whole lifecycle of documents from 2 x Kodak i1860 Scanners This is a significant deal as Itella initial scanning, workflow, document Information’s extensive scanner fleet management, electronic archiving and will be now be predominately Kodak subsequent access. COMMENT based thereby simplifying hardware “With the new i1860’s throughput management, improving efficiency and capacity, Kodak is able to offer flexibility in a hugely price sensitive and Working with companies of all sizes, a scanner to cope with almost competitive business. but specialising in supporting those unlimited volumes which we need with heavy document processing for a business operating 24/7” needs, key digitising customers operate - Unto Kariniemi Operating in three mainly in the banking, insurance and Global Product Line business areas government sectors and include the Director, Itella Information Scandinavian banks, Sampo and Nordea, Pohjola, a non-life insurance Formerly known as Finland Post company, and the Finnish vehicle Group, the company was renamed registration and tax authorities Itella Group in June 2007 and provides traditional consumer focused postal services in Finland under the Kariniemi explains, “The banks, for Posti brand, along with services to example, have outsourced their businesses in Finland and eight other paper-based payment handling northern European countries as Itella. process to us. So, their customers Operating in three business areas send in their completed payment –Itella Logistics (freight services), Itella forms which outline who is to Mail Communication (letter and direct be paid, for how much, and we mail delivery) and Itella Information process this, scanning in the (outsourced document management information and then sending the services, invoicing and business data to the appropriate banking communication), the Group employs The Kodak i1860 scanner over 24k staff with net sales in 2006 system. totalling €1,550.6 million. Unto Kariniemi, Itella Information’s global product line director, says, “Our goal is to be the number 1 intelligent logistics services © Kodak, 2007- Kodak is a trademark of Kodak. Similarly with insurance, we are Kariniemi says, “Itella Information any system downtime would mean involved at the start of the claim business group has made two considerable revenue loss. handling process – receiving acquisitions during 2006-7 to claims in the post, sorting them, augment our business – buying Itella Information is also using Kodak’s digitising documents and pre- DigiDoc AB and Infologistics Capture Software which enables it to paring them for the relevant Scandinavia AB and in both take full advantage of all features in handler.” companies the equipment will be the hardware such as Kodak’s Perfect changed to Kodak.” Page technology with iThresholding which produces extremely high quality The volume of documents and scanned images without any need invoices handled by Itella Information Creating an unified international for settings to be adjusted. This is is substantial. In Finland, the scanning production environment very important in a service bureau company processes some 260,000 – based on Kodak – we will improve environment where the range of separate items daily which equates efficiency and simplify management, paper types processed is wide and to approximate 70 million annually, training and support. The company continuous manual intervention to with the total number of documents already has a range of i600 and i800 adjust settings would slow down throughout all Itella regions now series scanners at six production operations considerably. topping 100 million each year. centres. Kariniemi concludes, “With the This makes the digitising solution Kariniemi explains, “We can handle service area a fast growing part of Itella new i1860’s throughput capacity, the Kodak scanner fleet without Kodak is able to offer a scanner Information’s business with revenue restriction and rotate equipment tripling in 3 years and invoice scanning to cope with almost unlimited as we need. For example, when a volumes which we need for a volumes in Sweden, for example, i1860 was first installed in Finland business operating 24/7.