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Effectiveness in Advertising - Concept, Planning and Evaluation

Anhang
Dokument
Herausgeber
Simon-Kucher & Partners
Strategy & Marketing Consultants GmbH


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Inhalte
Abstract:
"I know half of the money I spend on advertising is wasted, I just do not know what half it is." Diesen berühmten Ausspruch von John Wannamaker hat wohl jeder der sich mit Marketing beschäftigt schon einmal zu hören bekommen. Der Vortrag von Dr. Volker Janssen (Simon-Kucher & Partners) soll dazu beitragen, die verschwendete Hälfte des Marketing-Budgets zu identifizieren und so im Sinne eines Marketing-Controllings die Effektivität einzelner Marketing-Maßnahmen messbar zu machen.
Overview:
- Advertising Management: State of the Art
- A Success Chain in Advertising
- Planning of Advertising Decisions
- Evaluation of Advertising Success
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Kompetenz-Gebiete
Competence Type
Herausgeber
(1)
Simon-Kucher & Partners
organisation
Strategy & Marketing Consultants GmbH
Simon-Kucher und Partners ist eine weltweit operierende Unternehmensberatung mit den Schwerpunkten: Strategie/Organisation Marketing und Pricing Unsere Kunden werden von unseren Büros weltweit intensiv betreut. Wir setzen bevorzugt "harte" [...]
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Inhalte der angehängten Dateien (automatische Extraktion)
Planning and Evaluation - Advertising.pdf
Effectiveness in Advertising - Concept,
Planning and Evaluation


                                                             Dr. Volker Janßen



                       SIMON w KUCHER & PARTNERS
                              Strategy & Marketing Consultants
                              Bonn w Cambridge/USA w Munich w Paris w Tokyo w Vienna w Zurich

                              Bonn Office:
                              Haydnstrasse 36 D-53115 Bonn
                              Tel: +49 (0) 228 98 43 113; Fax: +49 (0) 228 98 43 120
                              E-mail: vjanssen@simon-kucher.com


                                                                  Bonn: May 2001
                                                                 http://www.simon-kucher.com
                                                       Overview




                                                Advertising Management: State of the Art



                                                A Success Chain in Advertising



                                                Planning of Advertising Decisions



                                                Evaluation of Advertising Success




SIMON w KUCHER & PARTNERS (1 SKPUni X001) P 1


                                                                                           -1-
                                                       Overview




                                                Advertising Management: State of the Art



                                                A Success Chain in Advertising



                                                Planning of Advertising Decisions



                                                Evaluation of Advertising Success




SIMON w KUCHER & PARTNERS (1 SKPUni X001) P 2


                                                                                           -2-
                                                Advertising and Sales
    For many companies the link between the advertising budget and sales is still a riddle.


                                                        ?
                           Advertising
                                                                               Sales
                             Budget




                                                             “I know half of the money I
                                                             spend on advertsing is wasted, I
                                                             just do not know what half it is”
                                                             (John Wannamaker)




SIMON w KUCHER & PARTNERS (1 SKPUni X001) P 3


                                                                                                 -3-
                Levels and Influencing Factors of Advertising Success
    Monitoring advertising success is one of the most complex challenges in business.

                                                                        Influencing Factors
                                                Internally                                                     Externally

                                                                                   Behavior of        Contact          Competitive        Market
                            Marketing-related         Communication-related
                                                                                 Target Audience      Situation         Situation        Situation
                                                      • Communication
                          • Price of product            Objectives
                                                      • Communication             e.g. habits in      e.g. mood of    e.g. share of    e.g. information
                          • Product quality                                       media usage        target person        voice           overload
                          • Distribution of product     Strategy
                                                      • Advertising Objectives
                                                      • Advertising Strategy




                                                                                                                               Process of
                            Decision Process
                                                                                                                            Advertising Effects

                                Advertising                                                        Pre-economic
                                                                   Contacts                                                           Sales
                                  Budget                                                              Effects




                                                                    Monitoring Advertising

SIMON w KUCHER & PARTNERS (1 SKPUni X001) P 4


                                                                                                                                                          -4-
                               State of the Art in Advertising Management
    Different approaches regarding the optimization of advertising management can be found in the
    literature.

                                                         Approaches on the success level


                                                 • Integration of advertising decisions and effects




                                                           Chain of success in Advertising

                                                         ...                                                 ...
                              Decision Process                                 Advertising Processing Measures




                               Approaches on the decision level                   Approaches on the Processing level

                                                                               • Step-wise models, e.g. the AIDA model
                              • Decision-based approaches
                                                                               • Processing models

                                   = Direction of Usage of Research Insights
SIMON w KUCHER & PARTNERS (1 SKPUni X001) P 5


                                                                                                                         -5-
                                                       Overview




                                                Advertising Management: State of the Art



                                                A Success Chain in Advertising



                                                Planning of Advertising Decisions



                                                Evaluation of Advertising Success




SIMON w KUCHER & PARTNERS (1 SKPUni X001) P 6


                                                                                           -6-
             Fundamental Demands on an Advertising Success Chain

    Basically there are two fundamental demands on an advertising success chain:




                                          Economic Relevance: All advertising decisions and effects which are part of

                                                                the chain have to be important for buying decisions.




                                          Consistency:          The structure of the chain has to be consistent, i.e. each

                                                                decision and effect level must fit into the appropriate

                                                                place in the chain.




SIMON w KUCHER & PARTNERS (1 SKPUni X001) P 7


                                                                                                                             -7-
                                                    Advertising Decision Chain
    An advertising decision chain comprises strategic and tactical advertising decisions.

                                                                       Advertising
                                                                        Budget




                                                Media Strategy      Creative Strategy        Creative Execution



                       Strategic Advertising Decision




                                                           Media Vehicle             Scheduling
                            Structure of ADs                                                                      Timing
                                                            Selection                Insertions


                        Tactical Advertising Decisions

                                                  = Dependance             = Useful structuring of advertising decision process

SIMON w KUCHER & PARTNERS (1 SKPUni X001) P 8


                                                                                                                                  -8-
                  Additional Demands on the Advertising Effects Chain
    Since optimizing advertising decisions is the main goal of an advertising controlling system, the
    following demands have to be applied to the advertising effects chain:




                                         Controlling Potential for Advertising Decisions:

                                         All advertising effects which are part of the chain have to deliver concrete hints as to what

                                         advertising decisions have to be adapted.




                                         All advertising effects which are part of the chain have to depend heavily on

                                         advertising decisions.

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