StreamServe - StreamStudio

StreamServe StreamStudio TM Serve Powered by StreamServe Persuasion TM Create and Manage Persuasive Customer Communications and Improve Business Results Organizations looking for new sources of competitive advantage are turning to their enterprise documents and customer communications. Personalizing customer documents or delivering tailored marketing messages on outgoing enterprise documents can improve customer communication, reduce customer turnover, and even generate new sources of revenue. Yet producing, managing and changing these documents is a manual, time-consuming and arduous task. Customer-facing With StreamStudio, your organization can empower business users employees don’t have access to with the capabilities to: sophisticated enterprise document • Produce accurate, personalized • Drive personalized communication systems, or it requires extensive IT and interactive communications across all touch points to enhance resources to extract the data needed on a wide scale without brand recognition and customer to personalize customer documents. modifying underlying systems loyalty. Manage content in • Manage a unified view of the business documents by writing Now there is a solution. StreamServe™ customer based on a complete personalized texts and adding StreamStudio provides a suite of web collection of information across images solutions that enable business users to produce persuasive customer the enterprise communications—without requiring an army of programmers—that deliver significant business results. To see how StreamStudio can help your organization transform enterprise documents into powerful selling tools— and significantly improve business results, see the back. “StreamServe solutions have returned a staggering ROI: It has enabled us to modify documents in minutes rather than weeks; reduce the size of an invoice from four pages to a page, and slash our letterhead costs by 90%.” Matt Pemberton, Analyst Programmer Commercial Systems, Information Management Stanley Europe Market Scenario Goal Situation Make customer data available to in a way that produces meaningful those responsible for delivering business results. Organizations of all sizes need a way business results, while reducing to transform front and back-office the amount of effort required of The StreamStudio suite contains the data into personalized, engaging IT to support the development following Web applications: and persuasive communications of effective customer-facing to improve customer satisfaction, • StreamStudio Composer: Helps documents. compose targeted, persuasive reduce turnover and even generate marketing messages new revenue streams. Solution • StreamStudio Collector: Improves Problem StreamStudio provides a portal long-term storage Getting the necessary data out of of web solutions to help business • StreamStudio Dispatcher: users leverage valuable data Improves management of ERP and other back-office systems document-distribution channels. from the back-office systems to usually requires extensive IT resources. Worse, end users— such create personalized customer • StreamStudio Reporter: Monitor communications. These web and control StreamServer jobs as marketing personnel, business applications provide an interface managers, or call center employees • StreamStudio Administrator: to the StreamServer applications, Manages the roles, access rights, —typically don’t interact with this database and user directories. With and general system settings for data, wasting the opportunity to dynamic document composition internal users create valuable messages on existing capabilities, users can present this customer communications.