Wichtige Themen erkennen und Kundenzufriedenheit erhöhen - Social Media Monitoring

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Autor Beate Geppert

Herausgebende Organisation

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Social Media Monitoring bietet die Chance:

Social Media Monitoring erfordert :

eine Social Media Strategie
das Commitment der Unternehmensführung
eine konsequente Umsetzung durch Abteilungsübergreifende Anpassungen der Organisation
die Erarbeitung einer Social Media Governance

Vortrag von Beate Geppert, Head of Sales and Consulting, und Attila K. Miehle IT Consultant

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Beate Geppert
Netbreeze GmbH | Head of Sales & Consulting

Beate Geppert was General Manager at Jacob Holm S/A where she founded and commissioned the French enterprise; She was also Manager for the Business Unit Medical Care Products Europe at Fiberweb Group Inc. and worked in the Management Consultancy at NEPROTEC Beate Schilling GmbH. Now she enriches the webmonitoring company Netbreeze GmbH with her expertise...

Herausgebende Organisation

Netbreeze GmbH
Netbreeze, incorporated in Switzerland in the Canton of Zurich, is a leading provider of business intelligence solutions and enables large and midsized companies to cope with data from the internet combined with internal data.

Intelligence for your Enterprise: Netbreeze's Enterprise Suite contains a set of business intelligence applications suited for all companies, independent of size and industry. It is particularly suited to corporate areas where the integration of intranet and internet data results in an immediate competitive advantage: Brand Monitor, Issue Management, Consumer Feedback,...