Media-Saturn relies on a decentralized corporate structure, with each store run as a separate business unit, employing ore than 60,000 people in countries from China to Russia — all of whom need training, in addition to standard people management activities such as talent and performance management. Media-Saturn provides both its business units and individual stores considerable autonomy — placing store directors in charge of hiring, firing, training, and even product inventory. Every store director is also a shareholder; therefore, directors have an ownership interest in their store, which helps drive high performance.
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